Today, he shared this quote from Anil Dash:

“It’s clear that, even those who are privileged by access and wealth and the ability to amplify their own voices have anticipated that we’ll all be disenfranchised by the private companies that own and control our networks of communication. And yet, most of our effort and ambition in the technology industry are not going towards building for the open web.”

Anil Dash, The Web in Danger, Nov 16th, 2009

Oh, how clear it is. As I commented on Simon’s post:

Anil is a VP at Six Apart.

Why do images on TypePad not have file name extensions?

Why are there no export features for Vox?

I could go on… I’ve emailed Anil Dash personally months ago about each of these issues. As has historically been the case with my interactions with Anil, I’ve only got hand waving back.

Here are the Get Satisfaction threads on those two issues:

• Explain image URLs in TypePad and why they differ
• How to export my Vox blog?

This is something that gets me emotional. Even if Six Apart did not compete with us (WordPress/WordPress.com/Automattic) in some spaces, this issue is one of my emotional Achilles’ heels.

For all of their tooting about the open web, not only are Six Apart’s main services not open source projects, but they have long outstanding issues with locking in their customers.

Being able to get your content and data out is the greatest fundamental of the open web!

Update (later the same day): Announced today at Web 2.0 NYC, Anil is no longer employed by Six Apart. He is now Director of Expert Labs. I wish him all the best in his new job trying to effect change on the greatest scale.

Quartz by Mikael Hvidtfeldt Christensen. Flickr Hosted

I used to joke that the second feature to write is export. I don’t joke about it any more. Export is the 2nd feature you should implement for your software or web service.

There is nothing that says you care about your customers like making it easy for them to get their content out. Bonus points if you choose an export format that is already popular and well documented.

If you really love your customers, the exported data will be richer than the raw material they originally entered.

That, of course, makes import the 3rd feature to write. Don’t support importing from competing applications until your product is ready, because migrating from another product is already a scary enough situation without finding yourself using a buggy, incomplete product.

If you are interested, let me know and we can set up a private blog on WordPress.com for you to import into. Bonus is that you will have a backup of your blog ready to go live if anything ever befalls TypePad.

This importer wouldn’t be possible without the heroic effort Ronald Heft Jr put into creating a TypePad AtomPub importer for WordPress — it’s not his fault TypePad still doesn’t have a way to export your full blog.

What’s an AtomPub? While working on this importer Noel contacted TypePad support only to have them tell him they don’t know what AtomPub is, and that they don’t support it.

Anyway, as I said, if you are a TypePad customer, and want to participate in open source development by testing this exporter, or would just like a backup of your blog ready to launch on WordPress.com, leave a comment or send me an email.