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	<title>A Fool's Wisdom &#187; Email Addresses</title>
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	<description>A fool and his blog are soon parted.</description>
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		<title>Gmail&#8217;s Opportunity to Help Protect Against Tagged.com Mistake, Spam, and Phishing</title>
		<link>http://foolswisdom.com/gmail-responsible-too/</link>
		<comments>http://foolswisdom.com/gmail-responsible-too/#comments</comments>
		<pubDate>Fri, 10 Jul 2009 06:36:48 +0000</pubDate>
		<dc:creator>Lloyd</dc:creator>
				<category><![CDATA[Web]]></category>
		<category><![CDATA[Web Development]]></category>
		<category><![CDATA[Address Book]]></category>
		<category><![CDATA[Andrew Cuomo]]></category>
		<category><![CDATA[Cloud Computing]]></category>
		<category><![CDATA[Email Addresses]]></category>
		<category><![CDATA[Email Spam]]></category>
		<category><![CDATA[gmail]]></category>
		<category><![CDATA[Hotmail]]></category>
		<category><![CDATA[New York Attorney General]]></category>
		<category><![CDATA[OAuth]]></category>
		<category><![CDATA[phishing email]]></category>
		<category><![CDATA[Social Networking Sites]]></category>
		<category><![CDATA[Tagged.com]]></category>
		<category><![CDATA[Yahoo! Mail]]></category>

		<guid isPermaLink="false">http://foolswisdom.com/?p=2026</guid>
		<description><![CDATA[Now for the part of the Tagged.com story, I really wanted to tell. As I mentioned in &#8220;Tagged.com Spam? Phishing? Nice Guys? My Personal Story&#8221; I try to look at situations and problems from different angles. There is a clear &#8230; <a href="http://foolswisdom.com/gmail-responsible-too/">Continue reading <span class="meta-nav">&#8594;</span></a>]]></description>
			<content:encoded><![CDATA[<p>Now for the part of the Tagged.com story, I really wanted to tell. As I mentioned in &#8220;<a href="http://foolswisdom.com/tagged-com-spam-phishing-nice-guys/">Tagged.com Spam? Phishing? Nice Guys? My Personal Story</a>&#8221; I try to look at situations and problems from different angles.</p>
<p>There is a clear opportunity for online email providers and social networking sites to limit the damage of phishing and email spam by giving customers tools to regulate the flow of data.</p>
<p>Yesterday, before New York Attorney General Andrew Cuomo suing Tagged.com story broke, I cold emailed a member of the Gmail team:</p>
<blockquote><p><span style="border-collapse: collapse; font-family: arial,sans-serif; font-size: 13px;">Gmail could help web security a lot by providing:<br />
1. Authentication (OAuth) to Gmail address book making it clear that you were not providing your Gmail passsword to a 3rd party web site.<br />
2. Default level of access only provided names and salted hashes of email addresses from address book (possibly 3rd party web site part of salt)<br />
3. Allow only a limited number of actual email addresses to be requested in a time period. I&#8217;m guessing ~30 would be a sweet spot.</span></p>
<p>That would seem to be one possible solution. If this is not a good solution, I think it&#8217;s important for your team to look to tackle the problem described below in another way.</p>
<p><span style="border-collapse: collapse; font-family: arial,sans-serif; font-size: 13px;">EXPLANATION</span></p>
<p><span style="border-collapse: collapse; font-family: arial,sans-serif; font-size: 13px;">[Background information described in my "</span><a href="../tagged-com-spam-phishing-nice-guys/">Tagged.com Spam? Phishing? Nice Guys? My Personal Story</a>"]</p>
<p><span style="border-collapse: collapse; font-family: arial,sans-serif; font-size: 13px;">I&#8217;ve seen similar UI at othe web services, where everyone in your address book is selected by default. I think there is an awesome opportunity for your team to create an experience that works well for your partners and protects your customers from the type of mistake described above and more importantly from malicious sites.</span></p></blockquote>
<p><span style="border-collapse: collapse; font-family: arial,sans-serif; font-size: 13px;">Some of the problems that I think Gmail and other </span>online email address book and social networking sites <span style="border-collapse: collapse; font-family: arial,sans-serif; font-size: 13px;">should at least take partial ownership by:</span></p>
<ul>
<li><span style="border-collapse: collapse; font-family: arial,sans-serif; font-size: 13px;">Not allowing 3rd party sites to embed login forms. They should use <a href="http://oauth.net/">OAuth</a> or a similar approach. (Even on AppEngine &#8212; train us well).<br />
</span></li>
<li><span style="border-collapse: collapse; font-family: arial,sans-serif; font-size: 13px;">Having a really clear experience about what data you are giving access to (how pissed your friends might be), and a way to provide only limited data.</span></li>
<li><span style="border-collapse: collapse; font-family: arial,sans-serif; font-size: 13px;">Providing salted hashes instead of email addresses, so that a person can find their friends on a 3rd party service without having to hand over the actual email addresses of their friends.</span></li>
</ul>
<p>I don&#8217;t think I read the <a href="http://googlesystem.blogspot.com/2009/07/google-chrome-operating-system.html">Google Chrome Operating System announcement</a> until after I sent that email. When I did read the announcement, I thought about how empowering and freeing it will be for our computing to be in the cloud, but I also thought about problems like this one, and how many scary things can happen when you are no longer hold the container(the harddrive in your PC) for your information and data.  There is a lot of design still to be done to create a safe and friendly experience.</p>
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